Refund Policy

Template only — have a Canadian lawyer review before launch (PIPEDA, Quebec Law 25, CASL, provincial consumer protection).

Cancellations by guests

• More than 14 days before check-in: full refund of the deposit, minus payment processing fees.
• 7–14 days: 50% of the deposit.
• Less than 7 days: non-refundable.

Cancellations by hosts

Full refund, and we help you find an alternative Muslim-friendly stay.

How refunds are paid

To the original payment method within 5–10 business days.